Information

Q: How do I set up a consultation? How far ahead of time should I reserve?
A: You can arrange a consultation by calling 318-439-7715. We suggest reserving your tour or appointment a minimum of 3-4 weeks ahead of time. However, we understand that trips and special occasions in some cases appear at the last minute, and we’re happy to accommodate these requests whenever possible. Kindly note that last-minute reservations are subject to availability.

Q: Do you offer any discount rates?
A: Yes! We often publish offers and discount rates on our Facebook and Twitter feeds.

Q: Do you offer gift certificates?
A:Gift certificates are offered in any denomination, and can be used towards the purchase of any of the shopping trips or styling services offered by us. Please send us an e-mail with your gift certificate request.

Q: How do I pay you?
A: We are happy to provide safe and secure online payment (credit card, debit card, or e-check) by means of PayPal. You might likewise call us and supply a credit card number over the phone. We accept MasterCard, Visa, American Express, and Discover.

Q: Exactly what if I’m running late? What if I want to remain for extra time?
A: We understand that things like traffic and train delays are out of our customers’ control. While we hope you’ll be on time, we do permit a 15-minute grace period to make up circumstances such as these. We enable the exact same moratorium at the end of a session, in case it takes longer than expected.

Should your tour or appointment run more than Thirty Minutes beyond the time you have actually set up and spent for, payment will be needed prior to the start of any added time you ‘d like to spend with the stylist/guide. Cash and credit card payments allowed. Tour overtime is billed at the rate of $30 per person per hour; styling overtime at the rate of $130 per hour.

Q: Should I tip my stylist?
A: It’s totally up to you. You are not required however if you are quite pleased and if you feel that your stylist provided exemplary service, yes you can.

Q: Do you offer consultations in the evenings? Exactly what about on weekends?
A: We offer trips and consultations 7 days a week. Please call us at 318-439-7715